Raising awareness
Onboard
Customer Fresk
A game to make teams aware of the concepts that make up the customer value chain in an organisation. So that no employee can be in any doubt that satisfying customers is a priority!
Presentation of the game, rules and teaching objectives
1
Making the fresk
2
Collective restitution with presentation of the ideal fresk
3
The Customer Mural is an educational tool designed to aligns teams on understanding customer culture, foster genuine awareness of its importance, and onboard teams effectively.